HOW IT WORKS
Self-Service Trailer Rental, Explained.
From clicking ‘Book Now’ to driving off our lot in 5 minutes. Here’s exactly how.
“You book online. We send you a PIN. You show up, enter the PIN at the lockbox, grab the keys, and hitch up. The whole process takes minutes — and runs 24/7, 365 days a year.”
Book Your Trailer Online
Verify Your ID and Pay
Get Your PIN
Within seconds of booking, you’ll receive a confirmation text and email with your unique PIN code and pickup instructions. Save the text — that’s your key.
Drive to the Yard
Show up any time during your rental window — 24/7. Pull up to your trailer. Each trailer has its own lockbox mounted to the frame. Your PIN is unique to your rental window.
Open the Lockbox, Hitch Up
Enter your PIN on the igloohome keypad. The lockbox opens. Inside: the coupler lock key and any included accessories. Quick walkaround inspection, hitch up, and you’re rolling.
Return the Trailer
Drive the trailer back to its spot, park it where you found it (marked), lock the coupler, put the key back in the lockbox, snap return photos. Done. Your card has already been charged — no further paperwork.
WE'VE GOT YOU
Real people, real responsive.
Call or text (512) 782-4676. Blake responds within 30 minutes during business hours, within 2 hours overnight. We can issue a new PIN remotely in seconds.
The Texas Pro Promise covers any trailer that arrives in poor condition or isn't safe to use. Tell us before you leave the yard.
Pull over safely. Call us. We'll either walk you through a quick fix or coordinate roadside assistance.
Common Questions
Self-Service Specific
Yes — there's no one onsite at pickup. Everything is automated through Lockii (our booking platform), Stripe (payments and ID), and the smart lockboxes on each trailer. Blake is reachable by phone or text for any issue, but you don't need to coordinate with anyone to grab your trailer.
Our calendar updates in real time — if a trailer is showing as available when you book, it's available. In the extremely rare case of a system glitch or late return from another customer, contact us immediately. We'll either expedite the return, swap you to a different trailer, or refund you in full per the Texas Pro Promise.
Yes. The yard has 24/7 4K solar-powered cameras with motion detection, GPS trackers on every trailer, and Proven Industries coupler locks. Your rental is fully protected — and so are we. Every pickup and return is on camera.
Yes — free cancellation up to 24 hours before your rental's scheduled start time. Inside that window, contact us and we'll work with you on rescheduling. See the Texas Pro Promise for full details.
From entering the lockbox PIN to driving off the lot: typically 5-10 minutes including a quick inspection walkaround. Faster than a U-Haul counter.
We'll text you a reminder. If you genuinely can't take photos for some reason, we have the yard cameras as backup. Just lock the box and let us know.
