HOW IT WORKS
Self-Service Trailer Rental, Explained.
From clicking ‘Book Now’ to driving off our lot in 5 minutes. Here’s exactly how.
You book online. We send you a PIN. You show up, enter the PIN at the lockbox, grab the keys, and hitch up.
The whole process takes minutes — and runs 24/7, 365 days a year.
Book Your Trailer Online
Head to our booking page and pick the trailer you need. Choose your dates and times — same-day bookings are usually available. You'll see live availability in real time.
Verify Your ID and Pay
First-time renters complete a quick ID verification (60 seconds via Stripe Identity). Pay with any major credit card. No deposit — your card is on file but only the rental fee gets charged at booking.
Get Your PIN
Within seconds of booking, you'll receive a confirmation text and email with your unique PIN code and pickup instructions. Save the text — that's your key.
Drive to the Yard
Show up any time during your rental window — 24/7. Pull up to your trailer. Each trailer has its own lockbox mounted to the frame. Your PIN is unique to your rental window.
Open the Lockbox, Hitch Up
Enter your PIN on the igloohome keypad. The lockbox opens. Inside: the coupler lock key and any included accessories. Quick walkaround inspection, hitch up, and you're rolling.
Return the Trailer
Drive the trailer back to its spot, park it where you found it (marked), lock the coupler, put the key back in the lockbox, snap return photos. Done. Your card has already been charged — no further paperwork.
The way trailer hire should be
Real people, real responsive.
Call or text (512) 782-4676. We respond as soon as possible! We can issue a new PIN remotely in seconds.
The Texas Pro Promise covers any trailer in poor condition or unsafe to use. Tell us before leaving the yard.
Pull over safely. If needed, call 911. Otherwise Call us - We'll either walk you through a quick fix or coordinate roadside assistance.
Common Questions
Self-Service Specific
Yes — there's no one onsite at pickup. Everything is automated through our website and the smart lockboxes on each trailer. The team is reachable by phone or text for any issue, but you don't need to coordinate with anyone to grab your trailer.
Our calendar updates in real time — if a trailer is showing as available when you book, it's available. In the extremely rare case of a system glitch or late return from another customer, contact us immediately. We'll either expedite the return, swap you to a different trailer, or refund you in full per the Texas Pro Promise.
Yes. The yard has 24/7 4K solar-powered cameras with motion detection, GPS trackers on every trailer, and Proven Industries coupler locks. Your rental is fully protected — and so are we. Every pickup and return is on camera.
Yes — free cancellation up to 24 hours before your rental's scheduled start time. Inside that window, contact us and we'll work with you on rescheduling. See the Texas Pro Promise for full details.
From entering the lockbox PIN to driving off the lot: typically 5-10 minutes including a quick inspection walkaround. Faster than a U-Haul counter.
We'll text you a reminder. If you genuinely can't take photos for some reason, we have the yard cameras as backup. Just lock the box and let us know.